Privacy Policy for Data Protection

ALICO TOURS, S.A. DE C.V. is responsible for the processing of personal data provided by clients, suppliers, users and website visitors.

The Data Protection Officer is responsible for protecting the fundamental right to personal data protection within Alico Tours and for supporting compliance with applicable privacy rules.

You may contact the DPO by email or by postal or in-person communication at the address listed in this notice.

Alico Tours processes personal data to manage, monitor, update, modify, cancel and confirm reserved services, and to comply with obligations agreed with clients and suppliers.

The information may also be used to contact users with additional information for possible reservations.

Additional non-essential purposes may include service quality evaluations, travel preference surveys, contests, loyalty programs, advertising campaigns, promotions, offers and Alico Tours service communications.

By accepting this privacy notice, continuing to browse the website, providing personal data through electronic, written, audio, audiovisual or email channels, or replying with acceptance when applicable, the data subject gives consent for Alico Tours to process personal data according to this notice.

The data subject is responsible for ensuring that the information provided is true and complete.

• Name
• Age
• Gender
• Email address
• Telephone number
• Address
• Facebook page
• Instagram page
• LinkedIn page

Personal data will be kept during the validity of the contractual relationship. After that period, Alico Tours may keep personal data blocked during applicable statutory limitation periods.

If authorized by the client, Alico Tours may send promotional communications under the terms described in this notice.

Personal data collected through website forms may be incorporated into data files. Required fields marked with an asterisk must be completed in order to respond to the request.

By submitting forms, users declare that the information provided is accurate and true. Users should communicate updates or corrections as soon as possible.

If users provide personal data related to third parties, they are responsible for informing those third parties and obtaining consent when necessary.

Personal data may be transferred or shared with holding companies, subsidiaries, affiliates or companies under common control of Alico Tours, when they operate under the same internal processes and policies.

Data may also be transferred when necessary under a contract in the interest of the data subject, or for maintaining or fulfilling a legal relationship with suppliers, tourism service providers, banking institutions, credit institutions and related parties.

Third parties receiving personal data must observe the same confidentiality and security measures described in this notice. Alico Tours commits not to transfer personal information to third parties without consent, except where legally permitted.

Financial and patrimonial data, such as tax registration number, bank account number and fiscal domicile, may be requested when needed to comply with contractual or legal obligations.

Alico Tours will not create databases or process this financial and patrimonial data beyond what is required for the service relationship, except where applicable legal or tax rules require otherwise.

Users may request access to their personal data, rectify incorrect data, request cancellation when applicable, oppose processing for certain purposes, or revoke consent.

Requests should include the reference "ARCO", the user's name and surname, proof of identity and a clear description of the data or purpose related to the request.

Data subjects may request confirmation of whether Alico Tours processes their personal data, access their data, request rectification of inaccurate data, request deletion when data is no longer necessary, request processing limitation, object to processing in certain circumstances and request data portability.

Consent may be withdrawn at any time for specific consent-based purposes, without affecting the lawfulness of processing carried out before withdrawal.

• Identification data
• Reservation codes or keys
• Postal or electronic addresses
• Contact telephone numbers
• Addresses
• Commercial information
• Economic data
• Customer data

Access to the website may involve the use of cookies to recognize registered users, improve service, personalize the experience and gather technical information.

Cookies do not allow access to personal data or to hard-drive data in general. Users may configure their browser to reject cookies or request notice before cookies are stored.

If users continue browsing without rejecting cookies, cookie use may be considered tacitly accepted.

This website may use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help analyze website usage.

Information generated by cookies, including IP address, may be transmitted to and stored by Google on servers in the United States. Users may reject cookies through browser settings or install the Google Analytics opt-out browser add-on.

Third-party cookies may be created by external services used on the website. Alico Tours can control whether a third-party service is used and how it is integrated, but does not control the third-party cookies themselves.

Third-party cookies may include services related to online purchases, such as Viajes Beda S.A de C.V and Club Turavia S.A de C.V. Alico Tours recommends not accepting third-party cookies that have not been validated by the company.

Alico Tours declines responsibility for information on this website that comes from sources outside Alico Tours or for content not created by it.

Website content is informative and commercial and does not have binding effects with Alico Tours. Product details and exclusions should be confirmed with a company representative.

Alico Tours cannot guarantee that links to external websites are accurate at the time of access. External sites are developed and maintained by third parties, and Alico Tours assumes no responsibility for their contents.

References to third-party products, services, processes, links, brands or commercial names do not imply endorsement, sponsorship or recommendation by Alico Tours.

This website, including software, text, graphics, logos, icons, images, audio files and designs, is property of Alico Tours and is protected by national and international intellectual and industrial property rules.

Reproduction, copying, modification, distribution, transmission, publication, exhibition or total or partial representation of the website content is prohibited without authorization.

Alico Tours reserves the right to modify, vary, remove or cancel website content and presentation at any time without prior notice.

Each time users access the Alico Tours website, they should ensure that they have reviewed the current content of this privacy policy page.

ALICO TOURS, S.A. DE C.V. Calle Manzanas, number 46, floor 4, Colonia Tlacoquemecatl del Valle, Delegación Benito Juárez, C.P. 03200, Mexico City, Mexico.